At spintime, we believe that gaming should always be fun, safe, and within your control. We are committed to providing Filipino players with the tools, resources, and support they need to enjoy our platform responsibly — because your well-being always comes first.
spintime is more than just an online casino — it is a platform built with the Filipino player in mind. We understand that for the vast majority of our players across Metro Manila, Cebu, Davao, Quezon City, and Makati, gaming is a form of entertainment, a way to unwind after a long day, or a chance to enjoy the thrill of live casino action from the comfort of home.
But we also know that for some players, gambling can become a problem. That is why spintime has built a comprehensive responsible gaming framework that gives every player the power to set their own limits, take breaks, and access support whenever they need it — no questions asked.
Our responsible gaming tools are available directly from your spintime account settings. Whether you want to set a daily deposit limit, take a short cooling-off period, or permanently self-exclude from the platform, spintime makes it easy to stay in control of your gaming activity at all times.
Our responsible gaming framework is built on six core pillars that work together to keep your spintime experience safe, fair, and enjoyable.
spintime enforces strict age verification for every new player. In the Philippines, the minimum legal age for casino-style gambling is 21 years old. We verify your age at registration and may request documentary proof at any time. No exceptions — ever.
Take control of your budget by setting daily, weekly, or monthly deposit limits directly from your spintime account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period to prevent impulsive decisions.
Need a short break from gaming? spintime's cooling-off feature lets you temporarily suspend your account for 24 hours, 7 days, or 30 days. During a cooling-off period, you cannot log in, deposit, or place bets — giving you the space you need to reset.
If you feel that gaming is becoming a serious problem, spintime's self-exclusion tool allows you to permanently close your account. Self-exclusion is irreversible for a minimum period of 6 months. During this time, spintime will also suppress any marketing communications sent to you.
It is easy to lose track of time when you are enjoying spintime's live casino tables or slot games. Our session time reminder feature sends you a notification after a set period of play, helping you stay aware of how long you have been gaming and encouraging regular breaks.
Our dedicated support team is available around the clock via live chat on the spintime platform. If you are concerned about your gaming habits, or if you need help activating any of our responsible gaming tools, our team is always ready to assist — confidentially and without judgment.
All of these tools are available directly from your spintime account settings. No need to contact support — you are always in the driver's seat.
Set a maximum amount you can deposit into your spintime account per day, week, or month. Limits apply to all payment methods including GCash, PayMaya, BPI, BDO, and Metrobank.
Instant EffectCap the maximum amount you can lose within a set time period. Once your loss limit is reached, spintime will automatically prevent further wagering until the period resets.
Daily / WeeklySet a maximum total wager amount across all spintime games — slots, live casino, bingo, virtual sports, and more — within a defined time window.
All GamesLimit the total amount of time you spend on the spintime platform per session. When your session limit is reached, you will be automatically logged out and reminded to take a break.
Auto LogoutEnable periodic pop-up reminders that show you how long you have been playing and how much you have wagered during your current session — keeping you grounded in reality.
Awareness ToolTake a short break from spintime for 24 hours, 7 days, or 30 days. Your account is suspended during this period and no deposits or bets can be placed.
Temporary BreakPermanently close your spintime account for a minimum of 6 months. All marketing will be suppressed. This is the strongest tool available and is recommended for players with serious concerns.
Permanent OptionOur 24/7 live chat support team can help you activate any responsible gaming tool, answer questions about your account, or simply listen if you need to talk about your gaming habits.
24/7 AvailableProblem gambling does not always look the same for everyone. It can develop gradually over time, and many players do not realise there is an issue until it has already affected their finances, relationships, or mental health.
spintime encourages all players to regularly check in with themselves and be honest about their gaming habits. The accordion below outlines common warning signs — if several of these apply to you, we strongly encourage you to use our self-exclusion tools or reach out to our support team.
Remember: recognising the signs early is the most important step. There is no shame in asking for help, and spintime is here to support you every step of the way.
Answer these questions honestly. If you answer "yes" to three or more, we strongly recommend using spintime's responsible gaming tools or speaking with our support team.
Have you ever spent more money on spintime than you originally planned to in a single session?
Have you ever borrowed money — from family, friends, or through loans — specifically to fund your gambling?
Do you find yourself thinking about gambling frequently, even when you are not playing — at work, during meals, or before sleeping?
Have you ever felt restless, irritable, or anxious when you tried to reduce or stop gambling?
Has gambling ever caused significant problems in your relationships, work, or financial situation?
Have you ever felt the need to gamble with larger and larger amounts of money to get the same level of excitement?
Have you ever returned to gambling the day after a big loss, feeling that you needed to win back what you lost?
If you answered "yes" to 3 or more questions: Please consider using spintime's self-exclusion or cooling-off tools, or contact our 24/7 support team. You can also reach out to PAGCOR's responsible gaming resources for additional support. Remember — asking for help is a sign of strength, not weakness.
spintime has zero tolerance for underage gambling. We take our responsibility to protect minors extremely seriously, and we have multiple layers of protection in place.
Every spintime player must verify their age during registration. We accept government-issued IDs including PhilSys, passport, and driver's license. Players under 21 are immediately rejected.
spintime recommends that all players keep their login credentials private and never share their account with minors. Use a strong, unique password and enable two-factor authentication for added security.
If you share a device with minors, we strongly recommend using parental control software to restrict access to online gambling sites. Tools like Net Nanny, Qustodio, and built-in OS parental controls can help keep children safe.
If you suspect that a minor has gained access to a spintime account, please contact our support team immediately via live chat. We will investigate and take swift action, including account suspension pending full verification.
You are never alone. spintime works alongside recognised organisations to ensure every player has access to the help they need, whenever they need it.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards across the Philippines. PAGCOR provides guidance, resources, and a self-exclusion registry for players who need to step away from gambling. spintime supports PAGCOR's responsible gaming framework and encourages all players to engage with their resources.
Problem gambling is closely linked to mental health challenges including anxiety, depression, and stress. The National Center for Mental Health (NCMH) in the Philippines provides free mental health services and crisis intervention. If gambling is affecting your mental well-being, please do not hesitate to seek professional support alongside using spintime's responsible gaming tools.
Our dedicated responsible gaming support team is available 24/7 via live chat on the spintime platform. Whether you need help setting up a deposit limit, activating self-exclusion, or just want to talk through your concerns, our team is trained to assist you with empathy, confidentiality, and zero judgment. Reach us anytime — we are always here for you.
Join thousands of Filipino players who enjoy spintime's live casino, slots, bingo, and virtual sports — all within a safe, responsible, and fully controlled gaming environment. Remember: 21+ only, and always play within your means.
21+ only. Gambling can be addictive — please play responsibly. If you need help, contact our 24/7 support team.